Voice of customer:- The AI paradigm
Technical Focus - Latent Dirichlet allocation
In this session we will focus on usage of Latent Dirichlet Allocation in customer sentiment analysis.
The salient points are provided below.
- A method which mines the text of the given document to determine the topic of the document
- There is no limitation on the number of words in the document to be analyzed
- A topic is the probability distribution over words
- The major topic of the document was inferred from the distributions of “document-topic” and “topic-word”
- Hence we get a set of words which would come together to make the topic of the text document
Date: July 20, 2018
Time: 11:00 am - 12:00 am CDT