Voice of customer:- The AI paradigm

Voice of customer:- The AI paradigm

June 28, 2018 Webinars 0

Technical Focus - Latent Dirichlet allocation

In this session we will focus on usage of Latent Dirichlet Allocation in customer sentiment analysis.

The salient points are provided below.

  • A method which mines the text of the given document to determine the topic of the document
  • There is no limitation on the number of words in the document to be analyzed
  • A topic is the probability distribution over words
  • The major topic of the document was inferred from the distributions of “document-topic” and “topic-word”
  • Hence we get a set of words which would come together to make the topic of the text document

Date: July 20, 2018
Time: 11:00 am - 12:00 am CDT

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