While digital transformation journey is maturing at enterprise scale, the next big transformation would be adding Cognitive capabilities at enterprise level. The next wave of disruption is so called “Cognitive Enterprise”. Digital Enterprise journey helped to enable the business systems and processes to collaborate efficiently to generate outstanding user experience for customers and internal users. Now it requires to add technology systems that cannot just adding better experience but also understand the behavior patterns, learn, enhance skills, communicate and proactively promote consumer experience into next level.
Advanced technologies such as Internet of Things (IoT), Big data Processing, Artificial Intelligence (AI), Natural Language Processing (NLP), Machine Learning (ML), BOTs, Robotic Process Automation (RPA) adds intelligent capabilities to the enterprise business systems, operations and processes to enable enterprise wide cognitive capabilities. These comprehensive technology solution with cognitive capability helps to predict what customers would be looking next even before they realize it and promote to cross selling and up-selling to enhance more business.
Some of the business cases where Cognitive Computing helps Enterprises to sell more and enhance digital experience further.
- Dynamically predict and promotes product catalogs across omni-channels based on customer’s purchase history, web presence, clicks and social feedbacks.
- Monitor, measure and predict the best combo products and promotions based on the current marketing trends and competitions to define best possible product catalogs.
- Based on the order processing timeline, manual and automated supplies, proactively predict supply demands and automate the process to ship items between stores and warehouses.
- Collect and Consolidate the financial market situation, stocks, events and social comments to accurately predict the financial risk ahead and buy or sell to mitigate losses automatically.
- Compare the order demands against workforce availability to accurately predict and trigger automation process, job assignments to adjust workhouse operations automatically.
How Innovizant can help you to enable the future of Cognitive Enterprise?
- Our comprehensive capabilities in Connected Enterprise, Big Data, Artificial Intelligence, Machine Learning and Robotic Automation practices helps to strategize transformation for your Cognitive needs.
- Our leadership and expertise in driving business transformation journey for Retail and Financial Industries will help to understand your business model to accelerate cognitive transformation.
- Comprehensive Digital Transformation Framework and Solution to accelerate the transformation realization.
- Customer Centric business engagements and vendor agnostic services
- On-Site Innovation Center backed by Offshore Engineering Practice